> ## Documentation Index > Fetch the complete documentation index at: https://docs-v2.sortx.co.uk/llms.txt > Use this file to discover all available pages before exploring further. # Log repair contact > Log an attempt to reach the tenant, contractor or landlord about a repair ## OpenAPI ````yaml /openapi.json post /maintenance-pro/repairs/{id}/contacts openapi: 3.1.0 info: title: SortX API version: 1.0.0 description: >- Reactive repairs, planned maintenance, compliance and the repairs desk for UK letting agents and property managers. servers: - url: https://api.sortx.co.uk description: Production security: [] tags: - name: tenants - name: entitlements - name: events - name: workspace-settings - name: operational-catalogues - name: money - name: contacts - name: properties - name: address-lookup - name: tenancies - name: contractor-invoices - name: keys - name: inspections - name: handovers - name: planned-maintenance - name: contractors - name: documents - name: compliance - name: activity - name: tasks - name: today - name: reports - name: workspace-search - name: calendar - name: telephony - name: maintenance-pro - name: front-desk - name: maintenance-pro-public - name: maintenance-pro-contractor paths: /maintenance-pro/repairs/{id}/contacts: post: tags: - maintenance-pro summary: Log repair contact description: >- Log an attempt to reach the tenant, contractor or landlord about a repair operationId: maintenance-pro.logRepairContact parameters: - name: id in: path schema: type: string required: true requestBody: content: application/json: schema: type: object properties: requestId: type: string party: type: string enum: - tenant - contractor - landlord - other partyName: anyOf: - anyOf: - type: string - type: 'null' - type: 'null' channel: type: string enum: - call - sms - email - whatsapp - in_person direction: type: string enum: - outbound - inbound result: type: string enum: - spoke - no_answer - voicemail - message - wrong_number - call_back note: anyOf: - anyOf: - type: string - type: 'null' - type: 'null' occurredAt: anyOf: - anyOf: - type: string - type: 'null' - type: 'null' required: - requestId - party - channel - direction - result additionalProperties: false required: true responses: '200': description: Success content: application/json: schema: type: object properties: repairId: type: string visits: type: array items: type: object properties: number: anyOf: - anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN - type: 'null' calendarEventId: type: string startsAt: type: string endsAt: type: string state: type: string enum: - booked - done - cancelled current: type: boolean contractor: anyOf: - type: string - type: 'null' outcome: anyOf: - type: object properties: id: type: string result: type: string enum: - fixed - made_safe - part_fixed - not_fixed - no_access - contractor_no_show reasons: type: array items: type: string enum: - tenant_not_home - access_refused - keys_did_not_work - wrong_tools - parts_needed - bigger_than_expected - needs_other_trade - needs_quote_approval - unsafe_to_work - ran_out_of_time - other note: anyOf: - type: string - type: 'null' source: type: string enum: - staff - contractor recordedBy: anyOf: - type: string - type: 'null' recordedAt: type: string nextStep: anyOf: - anyOf: - type: object properties: parts: anyOf: - type: object properties: part: type: string supplier: anyOf: - type: string - type: 'null' ordered: type: boolean expectedOn: type: string costMinor: anyOf: - anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN - type: 'null' currency: anyOf: - type: string - type: 'null' returnDurationMinutes: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN required: - part - supplier - ordered - expectedOn - costMinor - currency - returnDurationMinutes additionalProperties: false - type: 'null' quote: anyOf: - type: object properties: quoteId: anyOf: - type: string - type: 'null' lines: type: array items: type: object properties: description: type: string amountMinor: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN required: - description - amountMinor additionalProperties: false totalMinor: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN vatMinor: anyOf: - anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN - type: 'null' earliestStartOn: anyOf: - type: string - type: 'null' currency: type: string required: - quoteId - lines - totalMinor - vatMinor - earliestStartOn - currency additionalProperties: false - type: 'null' hazard: anyOf: - type: object properties: description: type: string madeSafe: type: boolean anyoneAtRisk: type: boolean required: - description - madeSafe - anyoneAtRisk additionalProperties: false - type: 'null' returnVisit: anyOf: - type: object properties: needed: type: string timeNeededMinutes: anyOf: - anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN - type: 'null' returnBy: anyOf: - type: string - type: 'null' required: - needed - timeNeededMinutes - returnBy additionalProperties: false - type: 'null' photoDocumentIds: type: array items: type: string required: - parts - quote - hazard - returnVisit - photoDocumentIds additionalProperties: false - type: 'null' - type: 'null' required: - id - result - reasons - note - source - recordedBy - recordedAt additionalProperties: false - type: 'null' arrivals: type: array items: type: object properties: stage: type: string at: type: string note: anyOf: - type: string - type: 'null' required: - stage - at - note additionalProperties: false required: - number - calendarEventId - startsAt - endsAt - state - current - contractor - outcome - arrivals additionalProperties: false contacts: type: array items: type: object properties: id: type: string party: type: string enum: - tenant - contractor - landlord - other partyName: anyOf: - type: string - type: 'null' channel: type: string enum: - call - sms - email - whatsapp - in_person direction: type: string enum: - outbound - inbound result: type: string enum: - spoke - no_answer - voicemail - message - wrong_number - call_back note: anyOf: - type: string - type: 'null' occurredAt: type: string recordedBy: anyOf: - type: string - type: 'null' required: - id - party - partyName - channel - direction - result - note - occurredAt - recordedBy additionalProperties: false summary: type: object properties: visits: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN unfinished: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN contactAttempts: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN unanswered: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN required: - visits - unfinished - contactAttempts - unanswered additionalProperties: false required: - repairId - visits - contacts - summary additionalProperties: false '400': description: >- TenantCreateRejected | ConfigMissing | IntegrationRejected | AuthRejected | RegistrationRejected | UnknownIntegration | WebhookUnroutable | RateUnavailable | MaintenanceRepairInvalid content: application/json: schema: anyOf: - $ref: '#/components/schemas/TenantCreateRejectedEncoded' - $ref: '#/components/schemas/ConfigMissingEncoded' - $ref: '#/components/schemas/IntegrationRejectedEncoded' - $ref: '#/components/schemas/AuthRejectedEncoded' - $ref: '#/components/schemas/RegistrationRejectedEncoded' - $ref: '#/components/schemas/UnknownIntegrationEncoded' - $ref: '#/components/schemas/WebhookUnroutableEncoded' - $ref: '#/components/schemas/RateUnavailableEncoded' - $ref: '#/components/schemas/MaintenanceRepairInvalidEncoded' '401': description: Unauthenticated | WebhookRejected | ApiKeyRejected content: application/json: schema: anyOf: - $ref: '#/components/schemas/UnauthenticatedEncoded' - $ref: '#/components/schemas/WebhookRejectedEncoded' - $ref: '#/components/schemas/ApiKeyRejectedEncoded' '402': description: TenantSuspended content: application/json: schema: $ref: '#/components/schemas/TenantSuspendedEncoded' '403': description: >- EntitlementMissing | NotAMember | ScopeUnknown | ScopeMissing | TenantMismatch | WorkspaceOwnerRequired | WorkspaceRoleRequired content: application/json: schema: anyOf: - $ref: '#/components/schemas/EntitlementMissingEncoded' - $ref: '#/components/schemas/NotAMemberEncoded' - $ref: '#/components/schemas/ScopeUnknownEncoded' - $ref: '#/components/schemas/ScopeMissingEncoded' - $ref: '#/components/schemas/TenantMismatchEncoded' - $ref: '#/components/schemas/WorkspaceOwnerRequiredEncoded' - $ref: '#/components/schemas/WorkspaceRoleRequiredEncoded' '404': description: TenantNotFound | ModuleRequestNotFound | MaintenanceRepairNotFound content: application/json: schema: anyOf: - $ref: '#/components/schemas/TenantNotFoundEncoded' - $ref: '#/components/schemas/ModuleRequestNotFoundEncoded' - $ref: '#/components/schemas/MaintenanceRepairNotFoundEncoded' '409': description: >- WebhookDuplicate | RegistrationConflict | MaintenanceRepairConflict | MoneyBusy content: application/json: schema: anyOf: - $ref: '#/components/schemas/WebhookDuplicateEncoded' - $ref: '#/components/schemas/RegistrationConflictEncoded' - $ref: '#/components/schemas/MaintenanceRepairConflictEncoded' - $ref: '#/components/schemas/MoneyBusyEncoded' '429': description: RateLimited content: application/json: schema: $ref: '#/components/schemas/RateLimitedEncoded' '503': description: IntegrationUnavailable content: application/json: schema: $ref: '#/components/schemas/IntegrationUnavailableEncoded' security: - apiKey: [] components: schemas: TenantCreateRejectedEncoded: type: object properties: _tag: type: string enum: - TenantCreateRejected reason: type: string field: anyOf: - type: string - type: 'null' required: - _tag - reason additionalProperties: false ConfigMissingEncoded: type: object properties: _tag: type: string enum: - ConfigMissing key: type: string required: - _tag - key additionalProperties: false IntegrationRejectedEncoded: type: object properties: _tag: type: string enum: - IntegrationRejected integration: type: string reason: type: string required: - _tag - integration - reason additionalProperties: false AuthRejectedEncoded: type: object properties: _tag: type: string enum: - AuthRejected code: type: string message: type: string required: - _tag - code - message additionalProperties: false RegistrationRejectedEncoded: type: object properties: _tag: type: string enum: - RegistrationRejected message: type: string field: anyOf: - type: string - type: 'null' required: - _tag - message additionalProperties: false UnknownIntegrationEncoded: type: object properties: _tag: type: string enum: - UnknownIntegration integration: type: string required: - _tag - integration additionalProperties: false WebhookUnroutableEncoded: type: object properties: _tag: type: string enum: - WebhookUnroutable integration: type: string reason: type: string required: - _tag - integration - reason additionalProperties: false RateUnavailableEncoded: type: object properties: _tag: type: string enum: - RateUnavailable base: type: string quote: type: string 'on': type: string required: - _tag - base - quote - 'on' additionalProperties: false MaintenanceRepairInvalidEncoded: type: object properties: _tag: type: string enum: - MaintenanceRepairInvalid reason: type: string required: - _tag - reason additionalProperties: false UnauthenticatedEncoded: type: object properties: _tag: type: string enum: - Unauthenticated required: - _tag additionalProperties: false WebhookRejectedEncoded: type: object properties: _tag: type: string enum: - WebhookRejected integration: type: string reason: type: string required: - _tag - integration - reason additionalProperties: false ApiKeyRejectedEncoded: type: object properties: _tag: type: string enum: - ApiKeyRejected required: - _tag additionalProperties: false TenantSuspendedEncoded: type: object properties: _tag: type: string enum: - TenantSuspended tenantId: type: string reason: type: string required: - _tag - tenantId - reason additionalProperties: false EntitlementMissingEncoded: type: object properties: _tag: type: string enum: - EntitlementMissing tenantId: type: string moduleId: type: string required: - _tag - tenantId - moduleId additionalProperties: false NotAMemberEncoded: type: object properties: _tag: type: string enum: - NotAMember userId: type: string slug: type: string required: - _tag - userId - slug additionalProperties: false ScopeUnknownEncoded: type: object properties: _tag: type: string enum: - ScopeUnknown scope: type: string required: - _tag - scope additionalProperties: false ScopeMissingEncoded: type: object properties: _tag: type: string enum: - ScopeMissing scope: type: string required: - _tag - scope additionalProperties: false TenantMismatchEncoded: type: object properties: _tag: type: string enum: - TenantMismatch header: type: string organizationId: type: string required: - _tag - header - organizationId additionalProperties: false WorkspaceOwnerRequiredEncoded: type: object properties: _tag: type: string enum: - WorkspaceOwnerRequired required: - _tag additionalProperties: false WorkspaceRoleRequiredEncoded: type: object properties: _tag: type: string enum: - WorkspaceRoleRequired role: anyOf: - type: string - type: 'null' required: type: array items: type: string message: type: string required: - _tag - role - required - message additionalProperties: false TenantNotFoundEncoded: type: object properties: _tag: type: string enum: - TenantNotFound slug: type: string required: - _tag - slug additionalProperties: false ModuleRequestNotFoundEncoded: type: object properties: _tag: type: string enum: - ModuleRequestNotFound id: type: string required: - _tag - id additionalProperties: false MaintenanceRepairNotFoundEncoded: type: object properties: _tag: type: string enum: - MaintenanceRepairNotFound resource: type: string id: type: string required: - _tag - resource - id additionalProperties: false WebhookDuplicateEncoded: type: object properties: _tag: type: string enum: - WebhookDuplicate integration: type: string externalId: type: string required: - _tag - integration - externalId additionalProperties: false RegistrationConflictEncoded: type: object properties: _tag: type: string enum: - RegistrationConflict message: type: string field: anyOf: - type: string - type: 'null' required: - _tag - message additionalProperties: false MaintenanceRepairConflictEncoded: type: object properties: _tag: type: string enum: - MaintenanceRepairConflict reason: type: string required: - _tag - reason additionalProperties: false MoneyBusyEncoded: type: object properties: _tag: type: string enum: - MoneyBusy message: type: string required: - _tag - message additionalProperties: false RateLimitedEncoded: type: object properties: _tag: type: string enum: - RateLimited key: type: string retryAfterSeconds: anyOf: - type: number - type: string enum: - Infinity - '-Infinity' - NaN message: type: string required: - _tag - key - retryAfterSeconds - message additionalProperties: false IntegrationUnavailableEncoded: type: object properties: _tag: type: string enum: - IntegrationUnavailable integration: type: string detail: anyOf: - type: string - type: 'null' required: - _tag - integration additionalProperties: false securitySchemes: apiKey: type: apiKey in: header name: x-api-key description: >- A workspace API key (Settings → API keys), scoped to `:read` / `:write`. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.