> ## Documentation Index
> Fetch the complete documentation index at: https://docs-v2.sortx.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Repair case

> A repair's case: report, owner, triage (priority, household, policy), attendance, invoice lines, payment run, final checks and learning



## OpenAPI

````yaml /openapi.json get /maintenance-pro/repairs/{id}/case
openapi: 3.1.0
info:
  title: SortX API
  version: 1.0.0
  description: >-
    Reactive repairs, planned maintenance, compliance and the repairs desk for
    UK letting agents and property managers.
servers:
  - url: https://api.sortx.co.uk
    description: Production
security: []
tags:
  - name: tenants
  - name: entitlements
  - name: events
  - name: workspace-settings
  - name: operational-catalogues
  - name: money
  - name: contacts
  - name: properties
  - name: address-lookup
  - name: tenancies
  - name: contractor-invoices
  - name: keys
  - name: inspections
  - name: handovers
  - name: planned-maintenance
  - name: contractors
  - name: company-onboarding
  - name: documents
  - name: compliance
  - name: activity
  - name: tasks
  - name: today
  - name: desk
  - name: people
  - name: property-boards
  - name: reports
  - name: workspace-search
  - name: calendar
  - name: telephony
  - name: maintenance-pro
  - name: front-desk
  - name: maintenance-pro-public
  - name: maintenance-pro-contractor
paths:
  /maintenance-pro/repairs/{id}/case:
    get:
      tags:
        - maintenance-pro
      summary: Repair case
      description: >-
        A repair's case: report, owner, triage (priority, household, policy),
        attendance, invoice lines, payment run, final checks and learning
      operationId: maintenance-pro.repairCase
      parameters:
        - name: id
          in: path
          schema:
            type: string
          required: true
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                type: object
                properties:
                  repairId:
                    type: string
                  report:
                    type: object
                    properties:
                      channel:
                        type: string
                      loggedAt:
                        type: string
                      reportedBy:
                        type: string
                      loggedBy:
                        type: string
                      photos:
                        type: array
                        items:
                          type: object
                          properties:
                            documentId:
                              type: string
                            name:
                              anyOf:
                                - type: string
                                - type: 'null'
                          required:
                            - documentId
                            - name
                          additionalProperties: false
                    required:
                      - channel
                      - loggedAt
                      - reportedBy
                      - loggedBy
                      - photos
                    additionalProperties: false
                  owner:
                    anyOf:
                      - type: object
                        properties:
                          userId:
                            type: string
                          name:
                            type: string
                        required:
                          - userId
                          - name
                        additionalProperties: false
                      - type: 'null'
                  triage:
                    type: object
                    properties:
                      triaged:
                        type: boolean
                      triagedAt:
                        anyOf:
                          - type: string
                          - type: 'null'
                      categoryKey:
                        anyOf:
                          - type: string
                            enum:
                              - damp-and-mould
                              - leak
                              - structural
                              - heating-and-hot-water
                              - electrical
                              - appliances
                              - doors-windows-security
                              - pests
                              - outside
                              - communal
                          - type: 'null'
                      categoryLabel:
                        anyOf:
                          - type: string
                          - type: 'null'
                      priority:
                        anyOf:
                          - type: string
                            enum:
                              - P1
                              - P2
                              - P3
                              - P4
                          - type: 'null'
                      priorityLine:
                        anyOf:
                          - type: string
                          - type: 'null'
                      vulnerability:
                        type: array
                        items:
                          type: string
                          enum:
                            - child_under_5
                            - respiratory_condition
                            - aged_75_or_over
                            - disability_affecting_access
                      household:
                        anyOf:
                          - type: string
                          - type: 'null'
                      policy:
                        type: object
                        properties:
                          note:
                            anyOf:
                              - type: string
                              - type: 'null'
                          minimumPriority:
                            anyOf:
                              - type: string
                                enum:
                                  - P1
                                  - P2
                                  - P3
                                  - P4
                              - type: 'null'
                          inspectionRequired:
                            type: boolean
                        required:
                          - note
                          - minimumPriority
                          - inspectionRequired
                        additionalProperties: false
                      firstVisitDueAt:
                        anyOf:
                          - type: string
                          - type: 'null'
                      firstVisit:
                        anyOf:
                          - type: string
                          - type: 'null'
                    required:
                      - triaged
                      - triagedAt
                      - categoryKey
                      - categoryLabel
                      - priority
                      - priorityLine
                      - vulnerability
                      - household
                      - policy
                      - firstVisitDueAt
                      - firstVisit
                    additionalProperties: false
                  accessNotes:
                    anyOf:
                      - type: string
                      - type: 'null'
                  attendances:
                    type: array
                    items:
                      type: object
                      properties:
                        calendarEventId:
                          type: string
                        engineer:
                          anyOf:
                            - type: string
                            - type: 'null'
                        workDone:
                          type: string
                        next:
                          anyOf:
                            - type: string
                            - type: 'null'
                        attendedAt:
                          type: string
                        recordedBy:
                          anyOf:
                            - type: string
                            - type: 'null'
                      required:
                        - calendarEventId
                        - engineer
                        - workDone
                        - next
                        - attendedAt
                        - recordedBy
                      additionalProperties: false
                  invoice:
                    anyOf:
                      - type: object
                        properties:
                          invoiceId:
                            type: string
                          number:
                            type: string
                          receivedAt:
                            type: string
                          issuedOn:
                            type: string
                          status:
                            type: string
                            enum:
                              - received
                              - approved
                              - part_paid
                              - paid
                              - disputed
                              - credited
                              - void
                          currency:
                            type: string
                          grossMinor:
                            anyOf:
                              - type: number
                              - type: string
                                enum:
                                  - Infinity
                                  - '-Infinity'
                                  - NaN
                          revision:
                            anyOf:
                              - type: number
                              - type: string
                                enum:
                                  - Infinity
                                  - '-Infinity'
                                  - NaN
                          approvedAt:
                            anyOf:
                              - type: string
                              - type: 'null'
                          approvedBy:
                            anyOf:
                              - type: string
                              - type: 'null'
                          paymentRunOn:
                            anyOf:
                              - type: string
                              - type: 'null'
                          paymentRunLabel:
                            anyOf:
                              - type: string
                              - type: 'null'
                          payment:
                            type: string
                            enum:
                              - not_approved
                              - scheduled
                              - paid
                          paidOn:
                            anyOf:
                              - type: string
                              - type: 'null'
                          lines:
                            type: array
                            items:
                              type: object
                              properties:
                                id:
                                  type: string
                                code:
                                  anyOf:
                                    - type: string
                                    - type: 'null'
                                description:
                                  type: string
                                visitCalendarEventId:
                                  anyOf:
                                    - type: string
                                    - type: 'null'
                                visitNumber:
                                  anyOf:
                                    - anyOf:
                                        - type: number
                                        - type: string
                                          enum:
                                            - Infinity
                                            - '-Infinity'
                                            - NaN
                                    - type: 'null'
                                quantity:
                                  anyOf:
                                    - type: number
                                    - type: string
                                      enum:
                                        - Infinity
                                        - '-Infinity'
                                        - NaN
                                netMinor:
                                  anyOf:
                                    - type: number
                                    - type: string
                                      enum:
                                        - Infinity
                                        - '-Infinity'
                                        - NaN
                                grossMinor:
                                  anyOf:
                                    - type: number
                                    - type: string
                                      enum:
                                        - Infinity
                                        - '-Infinity'
                                        - NaN
                                check:
                                  type: string
                                  enum:
                                    - matches_visit
                                    - check_hire_dates
                                    - visit_not_attended
                                    - no_visit
                                checkLabel:
                                  type: string
                              required:
                                - id
                                - code
                                - description
                                - visitCalendarEventId
                                - visitNumber
                                - quantity
                                - netMinor
                                - grossMinor
                                - check
                                - checkLabel
                              additionalProperties: false
                        required:
                          - invoiceId
                          - number
                          - receivedAt
                          - issuedOn
                          - status
                          - currency
                          - grossMinor
                          - revision
                          - approvedAt
                          - approvedBy
                          - paymentRunOn
                          - paymentRunLabel
                          - payment
                          - paidOn
                          - lines
                        additionalProperties: false
                      - type: 'null'
                  close:
                    type: object
                    properties:
                      tenantConfirmed:
                        anyOf:
                          - type: object
                            properties:
                              at:
                                type: string
                              source:
                                type: string
                                enum:
                                  - tenant
                                  - staff
                            required:
                              - at
                              - source
                            additionalProperties: false
                          - type: 'null'
                      invoicePaidOn:
                        anyOf:
                          - type: string
                          - type: 'null'
                      surveyAvailable:
                        type: boolean
                      dampFollowUp:
                        anyOf:
                          - type: object
                            properties:
                              weeksAfterClose:
                                anyOf:
                                  - type: number
                                  - type: string
                                    enum:
                                      - Infinity
                                      - '-Infinity'
                                      - NaN
                              taskId:
                                anyOf:
                                  - type: string
                                  - type: 'null'
                              dueOn:
                                anyOf:
                                  - type: string
                                  - type: 'null'
                            required:
                              - weeksAfterClose
                              - taskId
                              - dueOn
                            additionalProperties: false
                          - type: 'null'
                      closedAt:
                        anyOf:
                          - type: string
                          - type: 'null'
                    required:
                      - tenantConfirmed
                      - invoicePaidOn
                      - surveyAvailable
                      - dampFollowUp
                      - closedAt
                    additionalProperties: false
                  learning:
                    anyOf:
                      - type: object
                        properties:
                          rootCause:
                            type: string
                            enum:
                              - access_equipment_not_ordered
                              - wrong_trade_sent
                              - parts_not_available
                              - tenant_not_home
                              - fixed_first_time
                          changeNextTime:
                            anyOf:
                              - type: string
                              - type: 'null'
                          tags:
                            type: array
                            items:
                              type: string
                          completedAt:
                            type: string
                          completedBy:
                            anyOf:
                              - type: string
                              - type: 'null'
                        required:
                          - rootCause
                          - changeNextTime
                          - tags
                          - completedAt
                          - completedBy
                        additionalProperties: false
                      - type: 'null'
                  learningTagSuggestions:
                    type: array
                    items:
                      type: string
                  visitCount:
                    anyOf:
                      - type: number
                      - type: string
                        enum:
                          - Infinity
                          - '-Infinity'
                          - NaN
                  daysOpen:
                    anyOf:
                      - type: number
                      - type: string
                        enum:
                          - Infinity
                          - '-Infinity'
                          - NaN
                required:
                  - repairId
                  - report
                  - owner
                  - triage
                  - accessNotes
                  - attendances
                  - invoice
                  - close
                  - learning
                  - learningTagSuggestions
                  - visitCount
                  - daysOpen
                additionalProperties: false
        '400':
          description: >-
            TenantCreateRejected | ConfigMissing | IntegrationRejected |
            AuthRejected | RegistrationRejected | UnknownIntegration |
            WebhookUnroutable | RateUnavailable
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/TenantCreateRejectedEncoded'
                  - $ref: '#/components/schemas/ConfigMissingEncoded'
                  - $ref: '#/components/schemas/IntegrationRejectedEncoded'
                  - $ref: '#/components/schemas/AuthRejectedEncoded'
                  - $ref: '#/components/schemas/RegistrationRejectedEncoded'
                  - $ref: '#/components/schemas/UnknownIntegrationEncoded'
                  - $ref: '#/components/schemas/WebhookUnroutableEncoded'
                  - $ref: '#/components/schemas/RateUnavailableEncoded'
        '401':
          description: Unauthenticated | WebhookRejected | ApiKeyRejected
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/UnauthenticatedEncoded'
                  - $ref: '#/components/schemas/WebhookRejectedEncoded'
                  - $ref: '#/components/schemas/ApiKeyRejectedEncoded'
        '402':
          description: TenantSuspended | PlanRequired
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/TenantSuspendedEncoded'
                  - $ref: '#/components/schemas/PlanRequiredEncoded'
        '403':
          description: >-
            EntitlementMissing | NotAMember | ScopeUnknown | ScopeMissing |
            TenantMismatch | WorkspaceOwnerRequired | WorkspaceRoleRequired
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/EntitlementMissingEncoded'
                  - $ref: '#/components/schemas/NotAMemberEncoded'
                  - $ref: '#/components/schemas/ScopeUnknownEncoded'
                  - $ref: '#/components/schemas/ScopeMissingEncoded'
                  - $ref: '#/components/schemas/TenantMismatchEncoded'
                  - $ref: '#/components/schemas/WorkspaceOwnerRequiredEncoded'
                  - $ref: '#/components/schemas/WorkspaceRoleRequiredEncoded'
        '404':
          description: TenantNotFound | ModuleRequestNotFound | MaintenanceRepairNotFound
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/TenantNotFoundEncoded'
                  - $ref: '#/components/schemas/ModuleRequestNotFoundEncoded'
                  - $ref: '#/components/schemas/MaintenanceRepairNotFoundEncoded'
        '409':
          description: WebhookDuplicate | RegistrationConflict | MoneyBusy
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/WebhookDuplicateEncoded'
                  - $ref: '#/components/schemas/RegistrationConflictEncoded'
                  - $ref: '#/components/schemas/MoneyBusyEncoded'
        '429':
          description: RateLimited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RateLimitedEncoded'
        '503':
          description: IntegrationUnavailable
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IntegrationUnavailableEncoded'
      security:
        - apiKey: []
components:
  schemas:
    TenantCreateRejectedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - TenantCreateRejected
        reason:
          type: string
        field:
          anyOf:
            - type: string
            - type: 'null'
      required:
        - _tag
        - reason
      additionalProperties: false
    ConfigMissingEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - ConfigMissing
        key:
          type: string
      required:
        - _tag
        - key
      additionalProperties: false
    IntegrationRejectedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - IntegrationRejected
        integration:
          type: string
        reason:
          type: string
      required:
        - _tag
        - integration
        - reason
      additionalProperties: false
    AuthRejectedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - AuthRejected
        code:
          type: string
        message:
          type: string
      required:
        - _tag
        - code
        - message
      additionalProperties: false
    RegistrationRejectedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - RegistrationRejected
        message:
          type: string
        field:
          anyOf:
            - type: string
            - type: 'null'
      required:
        - _tag
        - message
      additionalProperties: false
    UnknownIntegrationEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - UnknownIntegration
        integration:
          type: string
      required:
        - _tag
        - integration
      additionalProperties: false
    WebhookUnroutableEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - WebhookUnroutable
        integration:
          type: string
        reason:
          type: string
      required:
        - _tag
        - integration
        - reason
      additionalProperties: false
    RateUnavailableEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - RateUnavailable
        base:
          type: string
        quote:
          type: string
        'on':
          type: string
      required:
        - _tag
        - base
        - quote
        - 'on'
      additionalProperties: false
    UnauthenticatedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - Unauthenticated
      required:
        - _tag
      additionalProperties: false
    WebhookRejectedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - WebhookRejected
        integration:
          type: string
        reason:
          type: string
      required:
        - _tag
        - integration
        - reason
      additionalProperties: false
    ApiKeyRejectedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - ApiKeyRejected
      required:
        - _tag
      additionalProperties: false
    TenantSuspendedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - TenantSuspended
        tenantId:
          type: string
        reason:
          type: string
      required:
        - _tag
        - tenantId
        - reason
      additionalProperties: false
    PlanRequiredEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - PlanRequired
        tenantId:
          type: string
      required:
        - _tag
        - tenantId
      additionalProperties: false
    EntitlementMissingEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - EntitlementMissing
        tenantId:
          type: string
        moduleId:
          type: string
      required:
        - _tag
        - tenantId
        - moduleId
      additionalProperties: false
    NotAMemberEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - NotAMember
        userId:
          type: string
        slug:
          type: string
      required:
        - _tag
        - userId
        - slug
      additionalProperties: false
    ScopeUnknownEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - ScopeUnknown
        scope:
          type: string
      required:
        - _tag
        - scope
      additionalProperties: false
    ScopeMissingEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - ScopeMissing
        scope:
          type: string
      required:
        - _tag
        - scope
      additionalProperties: false
    TenantMismatchEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - TenantMismatch
        header:
          type: string
        organizationId:
          type: string
      required:
        - _tag
        - header
        - organizationId
      additionalProperties: false
    WorkspaceOwnerRequiredEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - WorkspaceOwnerRequired
      required:
        - _tag
      additionalProperties: false
    WorkspaceRoleRequiredEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - WorkspaceRoleRequired
        role:
          anyOf:
            - type: string
            - type: 'null'
        required:
          type: array
          items:
            type: string
        message:
          type: string
      required:
        - _tag
        - role
        - required
        - message
      additionalProperties: false
    TenantNotFoundEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - TenantNotFound
        slug:
          type: string
      required:
        - _tag
        - slug
      additionalProperties: false
    ModuleRequestNotFoundEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - ModuleRequestNotFound
        id:
          type: string
      required:
        - _tag
        - id
      additionalProperties: false
    MaintenanceRepairNotFoundEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - MaintenanceRepairNotFound
        resource:
          type: string
        id:
          type: string
      required:
        - _tag
        - resource
        - id
      additionalProperties: false
    WebhookDuplicateEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - WebhookDuplicate
        integration:
          type: string
        externalId:
          type: string
      required:
        - _tag
        - integration
        - externalId
      additionalProperties: false
    RegistrationConflictEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - RegistrationConflict
        message:
          type: string
        field:
          anyOf:
            - type: string
            - type: 'null'
      required:
        - _tag
        - message
      additionalProperties: false
    MoneyBusyEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - MoneyBusy
        message:
          type: string
      required:
        - _tag
        - message
      additionalProperties: false
    RateLimitedEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - RateLimited
        key:
          type: string
        retryAfterSeconds:
          anyOf:
            - type: number
            - type: string
              enum:
                - Infinity
                - '-Infinity'
                - NaN
        message:
          type: string
      required:
        - _tag
        - key
        - retryAfterSeconds
        - message
      additionalProperties: false
    IntegrationUnavailableEncoded:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - IntegrationUnavailable
        integration:
          type: string
        detail:
          anyOf:
            - type: string
            - type: 'null'
      required:
        - _tag
        - integration
      additionalProperties: false
  securitySchemes:
    apiKey:
      type: apiKey
      in: header
      name: x-api-key
      description: >-
        A workspace API key (Settings → API keys), scoped to `<group>:read` /
        `<group>:write`.

````

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