curl --request GET \
  --url https://api.sortx.co.uk/front-desk/enquiries/{id} \
  --header 'x-api-key: <api-key>'

const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};

fetch('https://api.sortx.co.uk/front-desk/enquiries/{id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://api.sortx.co.uk/front-desk/enquiries/{id}"

headers = {"x-api-key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

{
  "enquiry": {
    "id": "<string>",
    "callId": "<string>",
    "channel": "<string>",
    "updatedAt": "<string>",
    "whatsappThreadId": "<string>",
    "contactId": "<string>",
    "state": "<string>",
    "intent": "<string>",
    "outcome": "<string>",
    "summary": "<string>",
    "callerNumber": "<string>",
    "startedAt": "<string>",
    "endedAt": "<string>",
    "durationSeconds": 123,
    "providerConversationId": "<string>",
    "teamId": "<string>",
    "smsThreadId": "<string>"
  },
  "whatsapp": {
    "threadId": "<string>",
    "connectionId": "<string>",
    "consent": "<string>",
    "matchState": "<string>",
    "windowExpiresAt": "<string>",
    "enabled": true,
    "displayName": "<string>",
    "messages": [
      {
        "id": "<string>",
        "clientId": "<string>",
        "direction": "<string>",
        "type": "<string>",
        "text": "<string>",
        "status": "<string>",
        "error": "<string>",
        "at": "<string>",
        "mediaId": "<string>",
        "filename": "<string>",
        "mediaStored": true,
        "mediaError": "<string>"
      }
    ],
    "templates": [
      {
        "id": "<string>",
        "name": "<string>",
        "language": "<string>",
        "category": "<string>",
        "status": "<string>",
        "qualityRating": "<string>",
        "rejectionReason": "<string>",
        "body": "<string>",
        "parameterCount": 123,
        "supported": true,
        "unsupportedReason": "<string>",
        "lastSyncedAt": "<string>"
      }
    ]
  },
  "transcript": [
    {
      "sequence": 123,
      "role": "<string>",
      "text": "<string>",
      "at": "<string>"
    }
  ],
  "answers": [
    {
      "questionKey": "<string>",
      "answer": "<string>"
    }
  ],
  "escalations": [
    {
      "id": "<string>",
      "reason": "<string>",
      "smsOutboxId": 123,
      "taskId": "<string>",
      "createdAt": "<string>"
    }
  ],
  "outcomes": [
    {
      "id": "<string>",
      "enquiryId": "<string>",
      "kind": "<string>",
      "state": "<string>",
      "payload": {},
      "contactId": "<string>",
      "propertyId": "<string>",
      "summary": "<string>",
      "acknowledgedByUserId": "<string>",
      "acknowledgedAt": "<string>",
      "note": "<string>",
      "linkedKind": "<string>",
      "linkedId": "<string>",
      "createdAt": "<string>"
    }
  ],
  "outcomeChecks": [
    {
      "id": "<string>",
      "status": "verified",
      "reasons": [
        {
          "code": "<string>",
          "detail": "<string>"
        }
      ],
      "assessmentIds": [
        "<string>"
      ],
      "model": "<string>",
      "taskId": "<string>",
      "createdAt": "<string>"
    }
  ]
}

{
  "_tag": "TenantCreateRejected",
  "reason": "<string>",
  "field": "<string>"
}

{
  "_tag": "Unauthenticated"
}

{
  "_tag": "TenantSuspended",
  "tenantId": "<string>",
  "reason": "<string>"
}

{
  "_tag": "EntitlementMissing",
  "tenantId": "<string>",
  "moduleId": "<string>"
}

{
  "_tag": "TenantNotFound",
  "slug": "<string>"
}

{
  "_tag": "WebhookDuplicate",
  "integration": "<string>",
  "externalId": "<string>"
}

{
  "_tag": "RateLimited",
  "key": "<string>",
  "retryAfterSeconds": 123,
  "message": "<string>"
}

{
  "_tag": "IntegrationUnavailable",
  "integration": "<string>",
  "detail": "<string>"
}