curl --request GET \
  --url https://api.sortx.co.uk/front-desk/enquiries/{id}/suggestions \
  --header 'x-api-key: <api-key>'

const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};

fetch('https://api.sortx.co.uk/front-desk/enquiries/{id}/suggestions', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://api.sortx.co.uk/front-desk/enquiries/{id}/suggestions"

headers = {"x-api-key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

{
  "enabled": true,
  "items": [
    {
      "id": "<string>",
      "enquiryId": "<string>",
      "sourceKind": "whatsapp.message",
      "sourceId": "<string>",
      "sourceText": "<string>",
      "receivedAt": "<string>",
      "status": "pending",
      "reason": "<string>",
      "result": {
        "tasks": {
          "status": "ready",
          "reason": "<string>",
          "model": "<string>",
          "tasks": [
            {
              "item": "<string>",
              "quote": "<string>",
              "title": "<string>",
              "typeId": "<string>",
              "typeName": "<string>",
              "teamId": "<string>",
              "teamName": "<string>",
              "assigneeStaffId": "<string>",
              "dueOn": "<string>",
              "confidence": 123
            }
          ],
          "uncertainQuotes": [
            "<string>"
          ],
          "duplicatesMerged": 123
        },
        "booking": {
          "status": "suggested",
          "reason": "<string>",
          "model": "<string>",
          "intent": "book",
          "confidence": 123,
          "appointment": {
            "id": "<string>",
            "kind": "<string>",
            "title": "<string>",
            "startsAt": "<string>",
            "endsAt": "<string>",
            "status": "<string>",
            "staffId": "<string>",
            "propertyId": "<string>",
            "revision": 123,
            "contactId": "<string>"
          },
          "lastViewing": {
            "id": "<string>",
            "kind": "<string>",
            "title": "<string>",
            "startsAt": "<string>",
            "endsAt": "<string>",
            "status": "<string>",
            "staffId": "<string>",
            "propertyId": "<string>",
            "revision": 123,
            "contactId": "<string>"
          },
          "postViewing": true,
          "feedbackThemes": [
            {
              "theme": "<string>",
              "label": "<string>"
            }
          ],
          "interestLabel": "<string>"
        },
        "routing": {
          "status": "suggested",
          "reason": "<string>",
          "model": "<string>",
          "category": "<string>",
          "categoryConfidence": 123,
          "overlaps": [
            "<string>"
          ],
          "teamId": "<string>",
          "teamName": "<string>",
          "teamConfidence": 123,
          "reasons": [
            "<string>"
          ]
        }
      },
      "reviews": [
        {
          "item": "<string>",
          "decision": "accepted",
          "recordKind": "<string>",
          "recordId": "<string>",
          "reviewedByUserId": "<string>",
          "note": "<string>",
          "createdAt": "<string>"
        }
      ],
      "retryParts": [
        "tasks"
      ],
      "canRetry": true,
      "erasedAt": "<string>",
      "createdAt": "<string>",
      "updatedAt": "<string>"
    }
  ]
}

{
  "_tag": "TenantCreateRejected",
  "reason": "<string>",
  "field": "<string>"
}

{
  "_tag": "Unauthenticated"
}

{
  "_tag": "TenantSuspended",
  "tenantId": "<string>",
  "reason": "<string>"
}

{
  "_tag": "EntitlementMissing",
  "tenantId": "<string>",
  "moduleId": "<string>"
}

{
  "_tag": "TenantNotFound",
  "slug": "<string>"
}

{
  "_tag": "WebhookDuplicate",
  "integration": "<string>",
  "externalId": "<string>"
}

{
  "_tag": "RateLimited",
  "key": "<string>",
  "retryAfterSeconds": 123,
  "message": "<string>"
}

{
  "_tag": "IntegrationUnavailable",
  "integration": "<string>",
  "detail": "<string>"
}