Complaint settings
curl --request GET \
--url https://api.sortx.co.uk/maintenance-pro/complaint-settings \
--header 'x-api-key: <api-key>'const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};
fetch('https://api.sortx.co.uk/maintenance-pro/complaint-settings', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "https://api.sortx.co.uk/maintenance-pro/complaint-settings"
headers = {"x-api-key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text){
"timings": {
"scheme": "tpo",
"stage1": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"stage2": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"referralAfterDays": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"revision": 123,
"savedAt": "<string>",
"canManage": true
}{
"_tag": "TenantCreateRejected",
"reason": "<string>",
"field": "<string>"
}{
"_tag": "Unauthenticated"
}{
"_tag": "TenantSuspended",
"tenantId": "<string>",
"reason": "<string>"
}{
"_tag": "EntitlementMissing",
"tenantId": "<string>",
"moduleId": "<string>"
}{
"_tag": "TenantNotFound",
"slug": "<string>"
}{
"_tag": "WebhookDuplicate",
"integration": "<string>",
"externalId": "<string>"
}{
"_tag": "RateLimited",
"key": "<string>",
"retryAfterSeconds": 123,
"message": "<string>"
}{
"_tag": "IntegrationUnavailable",
"integration": "<string>",
"detail": "<string>"
}maintenance-pro
Complaint settings
The complaint timings the agency follows, each labelled by source
GET
/
maintenance-pro
/
complaint-settings
Complaint settings
curl --request GET \
--url https://api.sortx.co.uk/maintenance-pro/complaint-settings \
--header 'x-api-key: <api-key>'const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};
fetch('https://api.sortx.co.uk/maintenance-pro/complaint-settings', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "https://api.sortx.co.uk/maintenance-pro/complaint-settings"
headers = {"x-api-key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text){
"timings": {
"scheme": "tpo",
"stage1": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"stage2": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"referralAfterDays": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"revision": 123,
"savedAt": "<string>",
"canManage": true
}{
"_tag": "TenantCreateRejected",
"reason": "<string>",
"field": "<string>"
}{
"_tag": "Unauthenticated"
}{
"_tag": "TenantSuspended",
"tenantId": "<string>",
"reason": "<string>"
}{
"_tag": "EntitlementMissing",
"tenantId": "<string>",
"moduleId": "<string>"
}{
"_tag": "TenantNotFound",
"slug": "<string>"
}{
"_tag": "WebhookDuplicate",
"integration": "<string>",
"externalId": "<string>"
}{
"_tag": "RateLimited",
"key": "<string>",
"retryAfterSeconds": 123,
"message": "<string>"
}{
"_tag": "IntegrationUnavailable",
"integration": "<string>",
"detail": "<string>"
}