Update complaint settings
curl --request PUT \
--url https://api.sortx.co.uk/maintenance-pro/complaint-settings \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"timings": {
"stage1": {
"acknowledge": {
"days": 123
},
"respond": {
"days": 123
},
"extension": {
"days": 123
}
},
"stage2": {
"acknowledge": {
"days": 123
},
"respond": {
"days": 123
},
"extension": {
"days": 123
}
},
"referralAfterDays": {
"days": 123
}
},
"expectedRevision": 123
}
'const options = {
method: 'PUT',
headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
timings: {
stage1: {acknowledge: {days: 123}, respond: {days: 123}, extension: {days: 123}},
stage2: {acknowledge: {days: 123}, respond: {days: 123}, extension: {days: 123}},
referralAfterDays: {days: 123}
},
expectedRevision: 123
})
};
fetch('https://api.sortx.co.uk/maintenance-pro/complaint-settings', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "https://api.sortx.co.uk/maintenance-pro/complaint-settings"
payload = {
"timings": {
"stage1": {
"acknowledge": { "days": 123 },
"respond": { "days": 123 },
"extension": { "days": 123 }
},
"stage2": {
"acknowledge": { "days": 123 },
"respond": { "days": 123 },
"extension": { "days": 123 }
},
"referralAfterDays": { "days": 123 }
},
"expectedRevision": 123
}
headers = {
"x-api-key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text){
"timings": {
"scheme": "tpo",
"stage1": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"stage2": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"referralAfterDays": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"revision": 123,
"savedAt": "<string>",
"canManage": true
}{
"_tag": "TenantCreateRejected",
"reason": "<string>",
"field": "<string>"
}{
"_tag": "Unauthenticated"
}{
"_tag": "TenantSuspended",
"tenantId": "<string>",
"reason": "<string>"
}{
"_tag": "EntitlementMissing",
"tenantId": "<string>",
"moduleId": "<string>"
}{
"_tag": "TenantNotFound",
"slug": "<string>"
}{
"_tag": "WebhookDuplicate",
"integration": "<string>",
"externalId": "<string>"
}{
"_tag": "RateLimited",
"key": "<string>",
"retryAfterSeconds": 123,
"message": "<string>"
}{
"_tag": "IntegrationUnavailable",
"integration": "<string>",
"detail": "<string>"
}maintenance-pro
Update complaint settings
Choose the code the agency follows and its timings (owner or admin)
PUT
/
maintenance-pro
/
complaint-settings
Update complaint settings
curl --request PUT \
--url https://api.sortx.co.uk/maintenance-pro/complaint-settings \
--header 'Content-Type: application/json' \
--header 'x-api-key: <api-key>' \
--data '
{
"timings": {
"stage1": {
"acknowledge": {
"days": 123
},
"respond": {
"days": 123
},
"extension": {
"days": 123
}
},
"stage2": {
"acknowledge": {
"days": 123
},
"respond": {
"days": 123
},
"extension": {
"days": 123
}
},
"referralAfterDays": {
"days": 123
}
},
"expectedRevision": 123
}
'const options = {
method: 'PUT',
headers: {'x-api-key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
timings: {
stage1: {acknowledge: {days: 123}, respond: {days: 123}, extension: {days: 123}},
stage2: {acknowledge: {days: 123}, respond: {days: 123}, extension: {days: 123}},
referralAfterDays: {days: 123}
},
expectedRevision: 123
})
};
fetch('https://api.sortx.co.uk/maintenance-pro/complaint-settings', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));import requests
url = "https://api.sortx.co.uk/maintenance-pro/complaint-settings"
payload = {
"timings": {
"stage1": {
"acknowledge": { "days": 123 },
"respond": { "days": 123 },
"extension": { "days": 123 }
},
"stage2": {
"acknowledge": { "days": 123 },
"respond": { "days": 123 },
"extension": { "days": 123 }
},
"referralAfterDays": { "days": 123 }
},
"expectedRevision": 123
}
headers = {
"x-api-key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text){
"timings": {
"scheme": "tpo",
"stage1": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"stage2": {
"acknowledge": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respond": {
"days": 123,
"source": "housing_ombudsman_code_2024"
},
"respondFrom": "received",
"extension": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"referralAfterDays": {
"days": 123,
"source": "housing_ombudsman_code_2024"
}
},
"revision": 123,
"savedAt": "<string>",
"canManage": true
}{
"_tag": "TenantCreateRejected",
"reason": "<string>",
"field": "<string>"
}{
"_tag": "Unauthenticated"
}{
"_tag": "TenantSuspended",
"tenantId": "<string>",
"reason": "<string>"
}{
"_tag": "EntitlementMissing",
"tenantId": "<string>",
"moduleId": "<string>"
}{
"_tag": "TenantNotFound",
"slug": "<string>"
}{
"_tag": "WebhookDuplicate",
"integration": "<string>",
"externalId": "<string>"
}{
"_tag": "RateLimited",
"key": "<string>",
"retryAfterSeconds": 123,
"message": "<string>"
}{
"_tag": "IntegrationUnavailable",
"integration": "<string>",
"detail": "<string>"
}Authorizations
A workspace API key (Settings → API keys), scoped to <group>:read / <group>:write.
Body
application/json