curl --request GET \
  --url https://api.sortx.co.uk/maintenance-pro/complaints \
  --header 'x-api-key: <api-key>'

const options = {method: 'GET', headers: {'x-api-key': '<api-key>'}};

fetch('https://api.sortx.co.uk/maintenance-pro/complaints', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://api.sortx.co.uk/maintenance-pro/complaints"

headers = {"x-api-key": "<api-key>"}

response = requests.get(url, headers=headers)

print(response.text)

{
  "items": [
    {
      "id": "<string>",
      "reference": "<string>",
      "status": "stage_1",
      "stage": 1,
      "complainantKind": "tenant",
      "complainantName": "<string>",
      "complainantEmail": "<string>",
      "complainantPhone": "<string>",
      "contactId": "<string>",
      "propertyId": "<string>",
      "propertyLabel": "<string>",
      "repairId": "<string>",
      "repairReference": "<string>",
      "channel": "phone",
      "category": "repairs",
      "summary": "<string>",
      "outcomeSought": "<string>",
      "handlerUserId": "<string>",
      "handlerName": "<string>",
      "timings": {
        "scheme": "tpo",
        "stage1": {
          "acknowledge": {
            "days": 123,
            "source": "housing_ombudsman_code_2024"
          },
          "respond": {
            "days": 123,
            "source": "housing_ombudsman_code_2024"
          },
          "respondFrom": "received",
          "extension": {
            "days": 123,
            "source": "housing_ombudsman_code_2024"
          }
        },
        "stage2": {
          "acknowledge": {
            "days": 123,
            "source": "housing_ombudsman_code_2024"
          },
          "respond": {
            "days": 123,
            "source": "housing_ombudsman_code_2024"
          },
          "respondFrom": "received",
          "extension": {
            "days": 123,
            "source": "housing_ombudsman_code_2024"
          }
        },
        "referralAfterDays": {
          "days": 123,
          "source": "housing_ombudsman_code_2024"
        }
      },
      "stage1": {
        "stage": 1,
        "receivedOn": "<string>",
        "acknowledgedOn": "<string>",
        "extensionDays": 123,
        "extensionReason": "<string>",
        "respondedOn": "<string>",
        "decision": "upheld",
        "response": "<string>",
        "remedy": "<string>",
        "responderName": "<string>",
        "acknowledgeBy": {
          "due": "<string>",
          "doneOn": "<string>",
          "state": "met",
          "days": 123,
          "source": "housing_ombudsman_code_2024",
          "sourceLabel": "<string>"
        },
        "respondBy": {
          "due": "<string>",
          "doneOn": "<string>",
          "state": "met",
          "days": 123,
          "source": "housing_ombudsman_code_2024",
          "sourceLabel": "<string>"
        }
      },
      "stage2": {
        "stage": 1,
        "receivedOn": "<string>",
        "acknowledgedOn": "<string>",
        "extensionDays": 123,
        "extensionReason": "<string>",
        "respondedOn": "<string>",
        "decision": "upheld",
        "response": "<string>",
        "remedy": "<string>",
        "responderName": "<string>",
        "acknowledgeBy": {
          "due": "<string>",
          "doneOn": "<string>",
          "state": "met",
          "days": 123,
          "source": "housing_ombudsman_code_2024",
          "sourceLabel": "<string>"
        },
        "respondBy": {
          "due": "<string>",
          "doneOn": "<string>",
          "state": "met",
          "days": 123,
          "source": "housing_ombudsman_code_2024",
          "sourceLabel": "<string>"
        }
      },
      "remedyAmountMinor": 123,
      "closedOn": "<string>",
      "closeNote": "<string>",
      "referral": {
        "scheme": "tpo",
        "referredOn": "<string>",
        "reference": "<string>",
        "mayReferFrom": "<string>",
        "outcome": "upheld",
        "outcomeOn": "<string>",
        "awardMinor": 123,
        "note": "<string>"
      },
      "attention": {
        "step": "acknowledge",
        "deadline": {
          "due": "<string>",
          "doneOn": "<string>",
          "state": "met",
          "days": 123,
          "source": "housing_ombudsman_code_2024",
          "sourceLabel": "<string>"
        },
        "label": "<string>"
      },
      "sameResponderBothStages": true,
      "revision": 123,
      "createdAt": "<string>"
    }
  ],
  "counts": {
    "open": 123,
    "overdue": 123,
    "closed": 123,
    "all": 123
  },
  "today": "<string>"
}

{
  "_tag": "TenantCreateRejected",
  "reason": "<string>",
  "field": "<string>"
}

{
  "_tag": "Unauthenticated"
}

{
  "_tag": "TenantSuspended",
  "tenantId": "<string>",
  "reason": "<string>"
}

{
  "_tag": "EntitlementMissing",
  "tenantId": "<string>",
  "moduleId": "<string>"
}

{
  "_tag": "TenantNotFound",
  "slug": "<string>"
}

{
  "_tag": "WebhookDuplicate",
  "integration": "<string>",
  "externalId": "<string>"
}

{
  "_tag": "RateLimited",
  "key": "<string>",
  "retryAfterSeconds": 123,
  "message": "<string>"
}

{
  "_tag": "IntegrationUnavailable",
  "integration": "<string>",
  "detail": "<string>"
}